Meet Megan, our Client Engagement Manager at Farani Taylor Solicitors, dedicated to ensuring your experience with our firm is both pleasurable and welcoming. Bringing a wealth of customer service expertise, Megan joined our team in June 2023.
With a strong background in customer service, Megan excels in creating a positive client experience. Her great written and verbal communication skills, coupled with a friendly and approachable personality, make her an invaluable member of our team.
Megan specializes in recording incoming and outgoing post, handling banking tasks weekly, and ensuring a professional greeting for clients. Her well-organized approach extends to keeping track of meetings, promptly answering emails, and efficiently entering data into our system.
As the Client Engagement Manager, Megan is not just an active listener but also ensures you are directed to the right solicitor for personalized assistance. Her dedication to exceptional client service is at the core of our commitment to providing a seamless and welcoming experience at Farani Taylor Solicitors.