By Ali Mahota & Sammer Khan, Solicitors at Farani Taylor Solicitors
At Farani Taylor Solicitors, we often receive queries from clients—both in the UK and overseas—about how to get a refund for the Immigration Health Surcharge (IHS). This blog aims to demystify the process by explaining when you’re eligible, how to apply for a refund, how long it takes, and who to contact.
What Is the Immigration Health Surcharge (IHS)?
The IHS is a fee paid by most visa applicants to access the National Health Service (NHS) in the UK. It’s paid during your visa or immigration application process. As of 2024, the fee is generally:
- £1,035 per year for adults
- £776 per year for children and students
When Can You Get a Refund of the IHS?
You may be eligible for a full or partial refund of your IHS payment in the following situations:
1. Visa Refused
If your visa or immigration application is refused or withdrawn, you will usually receive a full refund of the IHS automatically.
Not refunded: The IHS will not be refunded if your visa is granted but you decide not to travel or use it.
2. Shortened Visa
If you are granted a visa for a shorter period than what you applied for, you may be eligible for a partial refund.
3. Duplicate Payment
If you accidentally paid the IHS twice (for example, through multiple applications), you may request a refund of the duplicate charge.
4. Health and Care Worker Exemption
If you are eligible for the Health and Care Worker visa and have paid the IHS in error, you can apply for a full refund—even if your visa is granted.
Important: You must not have used any NHS services between paying and the refund being processed unless the service is exempt (e.g., COVID-19 treatment).
Who Is Not Eligible for an IHS Refund?
You will not get an IHS refund if:
- Your visa is granted and you enter the UK (except in Health and Care Worker exemptions).
- You overstay your visa or remain unlawfully.
- You leave the UK before your visa expires without cancellation.
How to Apply for an IHS Refund
A. Applications Made from the UK or Abroad (Visa Refused or Withdrawn)
No action is needed. The IHS refund is usually processed automatically within 6 weeks of your visa refusal or withdrawal.
Refunds are made to the card or bank account used for payment.
B. Health and Care Worker Refunds
You must actively apply online for a refund if:
- You are eligible under the Health and Care Worker route, and
- You paid IHS as part of another visa type.
Use the official refund application portal:
Apply here: https://www.gov.uk/healthcare-immigration-application/refunds
You’ll need:
- IHS reference number
- Visa application number
- Employer details (NHS or care provider)
- Proof of payment
C. Duplicate Payments or Errors
If you believe you’ve paid the IHS in error or have been charged twice, contact UKVI or the Home Office directly:
Contact:
- Email: ihsrefunds@homeoffice.gov.uk
- Phone (from the UK): 0300 790 6268
- Phone (from abroad): +44 203 875 4669
Provide:
- Full name
- Date of birth
- IHS reference number
- Visa application number
- Payment reference
How Long Does It Take to Get a Refund?
- Automatic refunds: Usually within 6 weeks from the date of visa refusal or withdrawal.
- Manual applications: Typically, 6–12 weeks, depending on complexity and volume.
- If you’re still waiting after this period, it’s advisable to contact UKVI with your reference number.
Need Help? Contact Our Immigration Team
If you need help understanding your eligibility or wish to challenge a delayed refund, our experienced immigration solicitors can assist. We help clients:
- Review their visa history
- Apply for appropriate IHS refunds
- Deal with UKVI correspondence
Contact us:
- Phone: 0203 301 6666
- Office: First Floor 112 High Road, Ilford IG1 1BY
Conclusion
Getting an IHS refund can be straightforward if your case fits the eligibility criteria. However, in complex or delayed cases, legal advice may help secure what you’re rightfully owed. Whether you’re based in the UK or applying from abroad, our team is here to support you through the process.